Privacy Policy

Who We Are

Our website address is https://manitoulinfarmstead.com.
Manitoulin Farmstead is a small, family-run business located on Manitoulin Island, Ontario, Canada. We are committed to protecting your privacy and ensuring that your personal data is handled with care. If you have any questions regarding this privacy policy, you can contact us at:

Email: manitoulinfarmstead@gmail.com

What Personal Data We Collect and Why We Collect It

We collect personal data to improve our services, fulfill orders, and provide a better experience for our customers. The types of data we collect include:

  • Name and Contact Information – When you sign up for our email list, place an order, or contact us.
  • Transaction Data – To process purchases and refunds.
  • Technical Data – Such as cookies, analytics, and IP addresses to enhance site functionality and security.
  • Comments and Reviews – Information you voluntarily provide through our website.

We collect data based on active user consent and legitimate business purposes such as order fulfillment, customer support, and marketing communications.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. Once your comment is approved, your profile picture is visible to the public.

Media

If you upload images to our website, please avoid embedding location data (EXIF GPS), as visitors can download and extract location details from images.

Contact Forms

When you fill out a contact form, we collect your name, email address, and message contents. We retain this information for customer service purposes but do not use it for marketing without your explicit consent.

Cookies

Cookies help improve your experience on our site. We use cookies to:

  • Remember your preferences
  • Analyze website performance
  • Improve our products and services

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last one year.

For logged-in users, we set temporary cookies to check browser compatibility and save login preferences. Login cookies last two days, while screen settings last one year.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from external sites behaves just as if you visited that site. These sites may collect data about you, use cookies, or track interactions.

Analytics

We may use Google Analytics or similar tools to track visitor behavior and improve our website. These tools collect anonymous traffic data. You can opt out of Google Analytics tracking by using their browser add-on.

Who We Share Your Data With

We do not sell or trade your personal data. However, we may share data with:

  • Payment Processors – To securely complete transactions.
  • Shipping Providers – To fulfill and deliver your orders.
  • Email Marketing Services – If you opt-in to our mailing list.

We only share data necessary for these services, and our partners are required to comply with strict privacy standards.

How Long We Retain Your Data

  • Comments – Retained indefinitely for site interaction purposes.
  • User Profiles – Users can edit or delete their information at any time.
  • Order Data – Retained for up to 7 years to comply with legal and tax requirements.
  • Analytics Data – Stored for one year for website improvement.

What Rights You Have Over Your Data

If you have an account on our site or have left comments, you may:

  • Request an exported file of your personal data.
  • Request that we delete your data, except for information required for legal or security purposes.

To make a request, contact us at manitoulinfarmstead@gmail.com.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. If you use our services outside of Canada, your data may be transferred internationally through secure channels that comply with Canadian privacy laws.

How We Protect Your Data

We take appropriate security measures, including:

  • SSL encryption for secure transactions.
  • Restricted access to personal data.
  • Regular security updates to prevent data breaches.

What Data Breach Procedures We Have in Place

In the event of a data breach, we will:

  1. Identify and assess the breach.
  2. Notify affected users within 72 hours if there is a risk to their personal data.
  3. Take corrective actions to prevent future incidents.

What Third Parties We Receive Data From

If we receive marketing or analytical data from third parties (such as social media or advertising platforms), it is used solely to improve customer experience and is never sold or shared.

What Automated Decision-Making and/or Profiling We Do with User Data

We do not engage in automated decision-making, credit scoring, or profiling based on your personal data.

Industry Regulatory Disclosure Requirements

Manitoulin Farmstead complies with all relevant Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Your Contact Information

For any privacy concerns or requests regarding your data, you can contact us at:

Manitoulin Farmstead
777 Rockville rd.
Mindemoya, ON P0P 1S0
Email: manitoulinfarmstead@gmail.com